1. Different countries or manufacturers have different size standards, please choose the size only according to your Foot Length.
2. Please check if your order information is correct, including the recipient’s name, shipping address, phone number and postal code.
3. If any issues during the shopping process, shipping time or after receiving the item, please feel free to contact us.
Dear customer,before shopping, please measure your foot length:first put off your shoes,then measure your foot length from heel to toe; please do not measure insole length and outsole length of your shoes;please choose the right size by your foot length(heel to toe):foot length is not insole length and outsole length;foot length is smaller than insole length and outsole length!If you do not understand, please feel free to contact with us!